Frequently asked questions

QUESTIONS & ANSWERS

General

  • When applied correctly by a licensed artist, lash extensions do not damage natural lashes. Proper technique, correct weight and length selection, and following aftercare instructions all play a key role.

  • Extensions follow the natural lash growth cycle — 60 to 90 days. Most clients need a fill every 2–3 weeks as natural lashes shed. With consistent fills, extensions can be worn indefinitely.

  • You won't need it. Water-based mascara on lower lashes is fine. Never use waterproof mascara — it breaks down lash adhesive. Never apply mascara directly to extensions.

  • Yes, though pricing varies. Call ahead to discuss your current extensions so we can give an accurate quote.

  • Most clients with sensitive eyes do well. Let us know about allergies before your appointment. Patch tests available. Contact lens wearers should remove lenses before appointments.

Aftercare

  • Wait 24–48 hours before getting lashes wet. Avoid steam rooms, saunas, and swimming for 48 hours after.

  • Use oil-free foaming cleanser and a soft lash brush 2–3 times per week. Brush daily with a clean spoolie. Never rub or pull.

  • Avoid oil-based products near the eyes — they break down adhesive. Also avoid waterproof mascara, steam, and sleeping face-down.

  • Keep them clean, avoid oil-based products, don't sleep face-down, brush daily, and come in for fills every 2–3 weeks.

Your Appointment

  • 3–5 days for individuals. 1–2 weeks for groups and bachelorettes. Last-minute availability — call or text.

  • Full sets: Classic 90–120 min, Hybrid 120 min, Volume 120–150 min, Mega Volume 150 min. Fills: 60–90 min.

  • 24 hours notice required. Less than 24 hours may incur a fee. No-shows charged 50% of service price.

Lash Styles

  • Classic: 1 extension per natural lash. Hybrid: half classic, half volume — more fullness. Volume: 2–6 extensions per natural lash — full drama.

  • Classic or Hybrid recommended. During your free consultation we'll assess your natural lashes and lifestyle and recommend the best fit.

  • Closed custom fans create an ultra-defined spiky wet look — dark, bold lash line mimicking fresh mascara. Editorial and glamorous.

  • Yes! Starting at $10 added to any set. Subtle or bold. Especially popular for bachelorettes and special events.

Still have questions?

We are happy to help — call or text us anytime.